GENERAL TERMS AND CONDITIONS

CRETAN FUN BIKE –Electric Bike & Scooter Rental
72400 Sissi, Lasithi Prefecture, Crete, Greece

Legally BindingAgreement – Governed Exclusively by Greek Law

ARTICLE 1 – DEFINITIONS

1.  Lessor: Cretan Fun Bike, legallyestablished and operating under the laws of Greece.

2.  Renter: The individual signing the RentalAgreement.

3.  Vehicle: Any electric bicycle, bicycle,scooter, or related equipment rented.

4.  Agreement: The Rental Contract including theseGeneral Terms.

ARTICLE 2 – EXCLUSIVE APPLICABILITY

1.   These Terms apply to all rentals, whether booked online oron-site.

2.   By signing or using the Vehicle, the Renter irrevocablyaccepts these Terms.

3.   Any deviation is valid only if signed by the Lessor.

4.   The Renter expressly waives the application of any personalor foreign law protections to the maximum extent permitted by EU and Greek law.

ARTICLE 3 – RENTAL PERIOD

1.   The rental period begins at the agreed start time and endsonly upon physical return and inspection of the Vehicle.

2.   Late return automatically extends the rental period andgenerates additional charges without prior notice.

3.   Failure to return the Vehicle may result in criminalcomplaint for unlawful appropriation.

ARTICLE 4 – MANDATORY IDENTIFICATION& SECURITY DEPOSIT

1.   Valid government-issued identification is mandatory.

2.   The Lessor may retain a copy under GDPR compliance.

3.   A security deposit or credit card pre-authorization may berequired.

4.   The Lessor is irrevocably authorized to charge the Renter’scard for:

• Damage
• Deductibles
• Theft
• Accessories
• Fines
• Late fees
• Legal costs

ARTICLE 5 – EXPRESS ASSUMPTION OFRISK

1.   The Renter acknowledges that cycling and e-bike ridinginvolve inherent and unpredictable risks.

2.   Risks include but are not limited to:

• Collisions
• Road hazards
• Mechanical malfunction
• Weather conditions
• Negligence of third parties
• Serious bodily injury or death

3.   Greek road infrastructure may significantly differ from theRenter’s home country.

4.   The Renter voluntarily and knowingly assumes all risks to thefullest extent permitted by law.

ARTICLE 6 – STRICT LIABILITY OF THERENTER

1.   The Renter bears full civil liability under Articles 330 and914 et seq. Greek Civil Code.

2.   The Renter is fully liable for:

• All damage to the Vehicle
• Third-party damage
• Personal injury caused
• Administrative penalties
• Court costs

3.   Liability applies regardless of fault unless explicitlyprohibited by mandatory law.

ARTICLE 7 – INSURANCE &DEDUCTIBLE

1.   The Vehicle is insured only as required by Greek law.

2.   Insurance coverage is strictly conditional upon:

• Full compliance with this Agreement
• Lawful use
• No gross negligence

3.   Standard deductible: €150 per incident.

4.   Optional reduction to €0 for €5 fee.

5.   Insurance excludes:

• Alcohol/drug influence
• Traffic violations
• Off-road use
• Unauthorized riders
• Failure to secure vehicle
• Gross negligence

6.   If insurance denies coverage, the Renter is personally liablefor the total damage amount.

ARTICLE 8 – PROHIBITED USE (ZEROTOLERANCE)

TheVehicle may not be used:

• Under influence of alcohol ornarcotics
• By any person other than theRenter
• For racing or competitions
• On beaches, sand, extremeterrain
• For delivery or commercialpurposes
• Outside Crete without writtenconsent

Violationautomatically voids insurance and constitutes material breach.

ARTICLE 9 – THEFT & TOTAL LOSS

1.   The Renter must secure the Vehicle at all times using theprovided lock.

2.   In case of theft due to improper locking, the Renter isliable for full replacement value.

3.   Keys and locks must be returned. Failure results in fullreplacement charge.

ARTICLE 10 – DAMAGE ASSESSMENT

1.   The Lessor’s written damage assessment constitutes primafacie and binding evidence of repair cost unless proven otherwise in Greekcourt.

2.   Repair costs in Greece may differ from other countries and shallnot be disputed on that basis.

3.  Payment is due immediately.

ARTICLE 11 – FIXED COMPENSATION(LIQUIDATED DAMAGES)

Agreedreasonable compensation:

• Helmet: €50
• Lock: €20
• Child seat: €100
• Battery: full replacementvalue
• Charger: full replacementvalue

TheRenter acknowledges these amounts are fair and proportionate under Greek law.

ARTICLE 12 – FULL INDEMNIFICATION

TheRenter agrees to indemnify and hold harmless the Lessor against:

• Third-party injury claims
• Property damage claims
• Legal defense costs
• Administrative fines
• Police penalties
• Insurance recourse claims

Thisobligation survives termination.

ARTICLE 13 – LIMITATION OF LIABILITYOF THE LESSOR

Tothe fullest extent permitted by Greek law:

1.   The Lessor is not liable for:

• Indirect damages
• Loss of income
• Holiday disruption
• Missed transport
• Emotional distress

2.   Total liability shall never exceed the rental fee paid.

3.   Liability exclusion does not apply only in cases of provenintentional misconduct as required by mandatory Greek law.

ARTICLE 14 – FORCE MAJEURE

TheLessor is not liable for non-performance due to events beyond reasonablecontrol, including:

• Weather
• Natural disasters
• Government restrictions
• Mechanical breakdown beyondcontrol

Norefund is owed in such cases.

ARTICLE 15 – DATA PROTECTION

Personaldata is processed in compliance with GDPR (EU Regulation 2016/679).
Data may be shared with:

• Authorities
• Insurers
• Legal representatives

Whennecessary for enforcement.

ARTICLE 16 – LANGUAGE &INTERPRETATION

1.   This Agreement is drafted in English.

2.   Greek law governs interpretation.

3.   In case of translation, the English version prevails.

ARTICLE 17 – GOVERNING LAW &EXCLUSIVE JURISDICTION

1.   This Agreement is governed exclusively by Greek law.

2.   Exclusive jurisdiction lies with the Courts of Lasithi orHeraklion, Crete.

3.   The Renter expressly waives jurisdiction of foreign courts tothe maximum extent permitted by EU Regulation 1215/2012.

ARTICLE 18 – SEVERABILITY

If any provision is declared invalid, remaining provisionsremain fully enforceable.

ARTICLE 19 – ONLINE BOOKINGS – NON-REFUNDABLE POLICY

19.1 Binding Reservation

Allonline reservations made through the Lessor’s website or any third-partybooking platform constitute a legally binding contract upon confirmation ofpayment.

19.2 No Right of Withdrawal

Pursuantto Article 16(l) of Directive 2011/83/EU (Consumer Rights Directive), the rightof withdrawal does not apply to contracts for leisure services related tospecific dates or periods of performance.

TheRenter expressly acknowledges that:

• The rental service is aleisure service.
• It is provided on a specificdate or time period.
• Therefore, no statutory rightof cancellation or withdrawal applies.

19.3 Non-Refundable Payments

Allonline bookings are strictly non-refundable.

Norefund shall be granted in cases including but not limited to:

• Cancellation by the Renter
• No-show
• Late arrival
• Change of travel plans
• Flight cancellation
• Illness
• Weather conditions
• Personal reasons

19.4 Date Changes

Datechanges may be granted solely at the Lessor’s discretion and subject toavailability.
An administrative modification fee may apply.

19.5 Early Return

Earlyreturn of the Vehicle does not entitle the Renter to any refund.

19.6 Force Majeure

Incase the rental cannot be performed due to force majeure affecting the Lessor(e.g., government restrictions, natural disaster, mandatory shutdown), theLessor may:

• Offer rescheduling, or
• Issue a credit voucher validfor 12 months.

Cashrefunds are excluded unless required by mandatory Greek law.

19.7 Chargeback Waiver

TheRenter expressly agrees not to initiate chargebacks or payment disputes fornon-refundable bookings made in accordance with this Agreement.

Anyunjustified chargeback shall entitle the Lessor to recover:

• The full rental amount
• Administrative fees
• Bank fees
• Legal costs