Privacy Policy

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Effective Date: 12-05-2026

At Cretan Fun Bike ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website and when you rent from us.

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1. Data We Collect

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We collect personal information you provide to us, including:

Identity Data: Name, date of birth, driver’s license number, passport details.
Contact Data: Billing address, delivery address, email address, phone numbers.
Financial Data: Payment card details (processed securely by our payment provider).
Usage Data: Information about how you use our website and services.
Vehicle Data: GPS tracking data (if applicable to the rented vehicle).

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2. How We Use Your Data (Purposes)

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We use your data to:

Process rental bookings and manage agreements.
Verify identity and driver eligibility.
Process payments and prevent fraud.
Provide customer support and send booking confirmations.
Send marketing communications (if you have opted in).

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3. Legal Grounds for Processing

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We process your data based on:

Contractual Necessity: To fulfill our rental agreement with you.
Legal Obligation: To comply with legal, tax, and accounting requirements.
Legitimate Interests: To protect our vehicles and improve our services.

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4. Sharing Your Data

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We may share your data with:

Service providers (e.g., payment processors, IT systems).
Law enforcement or government authorities, if required by law.

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5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, this means holding data for the duration of the rental plus two years for legal reasons.

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6. Your Rights

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Under data protection laws, you have the right to:

Access the data we hold about you.
Request correction of incorrect data.
Request erasure of your data.
Object to or restrict processing.

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7. Cookies

Our website uses cookies to improve user experience. You can set your browser to refuse cookies, but some parts of the site may not function properly.

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8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@cretanfunbike.eu